Last Updated: April 29, 2025
At Lauvet, we are committed to providing premium bathroom products with efficient and reliable shipping services. This Shipping Policy explains our shipping methods, delivery times, and related procedures.
Processing Time: After placing an order, it typically takes 1-2 business days for us to process your order. During peak seasons or promotional periods, processing times may be extended.
Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details and estimated shipping date.
Shipping Confirmation: After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where applicable.
Standard Shipping: For orders within India, standard shipping typically takes 5-7 business days to reach most locations after processing.
Express Shipping: Express shipping is available at an additional cost and typically takes 2-3 business days for delivery after processing.
Bulk Orders: For wholesale or bulk orders, shipping methods and delivery times will be determined based on order size, destination, and availability. Please contact our customer service team for more information.
Standard Shipping: For retail orders over ₹5,000, standard shipping is free within India. For orders under ₹5,000, shipping costs are calculated based on weight, dimensions, and delivery location.
Express Shipping: Express shipping costs are calculated based on weight, dimensions, and delivery location, with a minimum charge of ₹500.
Wholesale Orders: Shipping costs for wholesale orders are determined based on order size, weight, and delivery location. Volume discounts may apply for large orders.
Available Countries: We currently ship to selected countries in South Asia, the Middle East, and Southeast Asia. If your country is not listed at checkout, please contact us to inquire about shipping options.
Customs and Duties: International orders may be subject to import duties, taxes, and customs clearance charges, which are the responsibility of the recipient. These charges vary by country and are not included in the purchase price.
Delivery Times: International shipping typically takes 10-15 business days, depending on the destination country, customs processing, and local delivery conditions.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where applicable. You can track your order by:
Address Accuracy: Please ensure that your shipping address is accurate and complete, including any apartment or unit numbers, postal codes, and recipient contact information. We are not responsible for delays or non-delivery due to incorrect address information.
Receiving Deliveries: For large items, please ensure that someone is available to receive and inspect the delivery. Our delivery partners may require a signature as proof of delivery.
Delivery Attempts: If a delivery attempt is unsuccessful, our carrier will typically leave a notice with instructions for rescheduling the delivery or picking up the package from a local facility.
While we strive to deliver your order within the estimated delivery timeframes, delays may occur due to:
We will make reasonable efforts to notify you of any significant delays affecting your order.
Inspection: Please inspect your order immediately upon delivery. If the packaging appears damaged, note this on the delivery receipt before signing.
Reporting Damage: If you discover damaged or missing items after delivery, please contact our customer service team within 48 hours, providing your order number, photos of the damaged items and packaging, and a description of the issue.
Resolution: Depending on the nature and extent of the damage, we may offer a replacement, repair, or refund, at our discretion.
Please refer to our separate Return Policy for detailed information on returns, exchanges, and refunds.
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: Lauvetbathware@gmail.com
Phone: +91 76003 14235
Address: Mahavir Sanitations, GF-18 Agrawal Mall, S. G. Highway, Ahmedabad-380060, Gujarat